Protecting your blackberry

Why Google is a bad idea for security and compliance

Dear consultant,

I worry because so many of the best practices documents I read say that we need to store data in the cloud in Canada if we do business in Canada. See page 19 here – Health privacy in Canada

Sincerely – consumer healthcare product manager

Dear consumer healthcare product manager –

First of all. Don’t worry be happy! Thanks for sharing.

Everyone uses Google to ask questions.  That includes security and compliance specialists in Israel for biomed like me (Danny Lieberman) and my company (Software Associates).

The problems start when clients start consulting with Google for their data security and privacy compliance affairs.   Unlike healthcare problems, where there are very large numbers of people asking and answering questions and wisdom of the crowds kicks in – data security and privacy compliance is a niche market and it’s very political.

The bottom line is that you do not have host locally in Canada – until they change the law.

There is no specific legal requirement in Canadian law for country-hosting (as in France).

Unfortunately – as elsewhere in the world – there is a certain amount misinformed, and/or politically-motivated media discussion following the Snowden affair.

People that write these documents like to point at the US Patriot Act as a reason for country hosting – by not bothering to note what the Patriot Act really is – a US law that is intended to Provide Appropriate Tools Required to Intercept and Obstruct Terrorism and intercept lone wolf terrorists.

The suggestion that the NSA will intercept depersonalized consumer health records that you collect in your application  as part of the war on individual terrorists borders on the absurd.

Suppose you have a user who is obese and/or has Type II diabetes and/or is pregnant and/or loves to dance Zumba.  Is that information part of the NSA threat model for lone wolf terrorists?

I don’t think so.

The document in question  makes an  absurd suggestion on Page 19 that individual doctor offices are more secure than in a Tier 1 Cloud service provider.

The data loss risk in a doctor office is several orders of magnitude higher than in Microsoft, Amazon or Rackspace cloud hosting facilities.

Since the document is misleading from a security and compliance perspective (misleading regarding the Patriot Act and incorrect regarding data loss risk) – we see that we cannot rely on it as a source of so-called “security best practices”.

In general – it is not best practice to use Google for security and compliance best practice.

Yours,

Danny Lieberman-Security and compliance specialists for biomed companies

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