Customer convenience or customer privacy

This is a presentation I gave at the UPU (Universal Postal Union) EPSG (Electronic Products and Services working Group) working meeting in Bern on Feb 20, 2007. About 25 people from 20 countries were present and it was a great experience for me to hear how Postal operations see themselves and what they do in the B2C e-commerce space.
Click here to download the presentation

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