The cloud concierge

The Israeli ISPs are really really bad.  Just abysmal. It hurts me just to think about the level of customer service and data security incompetence that would make an Iraqi ISP running an operation in a store front beam with pride.

I assume that we are not the only business to suffer from Netvision (and Bezeq International and 012).

Perhaps there is a business opportunity for a “cloud concierge” service  that would provide a VIP front end to the best of the international cloud service providers but with a local presence.  The cloud concierge would help customers select and implement the right product,  application, security and provide a guaranteed SLA using unbunbled services from providers like dnsmadeeasy, rackspace and peer 1.

My wife doesn’t get it. She asks: “What is the concierge angle here?  I reply – “How do you get basketball tickets, a recommendation to a good restaurant and a local metro card in a foreign country without the hotel concierge?”

Hmm., she says. “OK, now I get it. but how are you gonna make money out of it when anyone can google for cloud services?”

Got me there babe. Right to the bottom line. Then again, she already has a celebrity stylist service to buy shoes online. Why on earth would she need a cloud concierge?

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